ADA Title II — DOJ Final Rule
Your district has a federal deadline: April 26, 2028.
The Department of Justice now requires every state and local government website — including special districts — to meet WCAG 2.1 AA accessibility standards. We audit your site, fix the problems, and hand your board the documentation. One flat fee. Done in 30 days.
No obligation. We run an automated scan of your site’s main pages and send the findings — whether you hire us or not.
Built for: water & sanitation districts, fire protection districts, metro districts, school districts, and small municipalities — in all 50 states.
What the rule requires
- Compliance deadline
- April 26, 2028
- Who it applies to
- All special districts — water, fire, metro, transit, school — and small municipalities
- The standard
- WCAG 2.1 Level AA — websites, web apps, and PDFs
- Exemptions for small entities
- None. Population size doesn't matter.
Item 1
The rule applies to you. There are no exemptions.
Most district managers assume a rule like this only targets big cities. It doesn't. The DOJ's rule names special district governments specifically — and responsibility stays with the district even when a vendor runs the website.
The ADA lets residents sue and lets prevailing plaintiffs recover attorney's fees — a district that loses pays its own lawyers and theirs, and still has to fix the site. DOJ can also investigate and impose court-enforceable compliance agreements.
If the public pays a bill, submits a form, or reads a notice on your site, you're covered by the rule.
Overlay widgets and free scanners miss most WCAG failures. Compliance takes real review and real fixes.
Don't take our word for it — read the rule: the DOJ's fact sheet at ADA.gov and the 2026 compliance-date extension in the Federal Register.
Does the rule apply to your entity?
Thirty seconds, two questions, straight answer.
What kind of entity are you?
Item 2
Three steps to a documented, defensible position
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Free scan & findings
We run an automated scan of your site’s main pages and send a plain-language summary of what fails the federal standard — before you spend a dollar.
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Flat-fee audit & remediation
Site-wide WCAG 2.1 AA audit, then we fix your pages, forms, and PDFs — working with your existing site and vendor. 30-day delivery.
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Board-ready documentation
You receive a compliance memo your board can file — the record that shows your district acted before the deadline.
Accessibility scan — findings summary
Prepared for: Sample Water & Sanitation District
| Critical failures | 4 |
|---|---|
| Serious failures | 11 |
| Moderate issues | 23 |
"The online bill-pay form cannot be completed using a keyboard alone — a resident using assistive technology cannot pay their water bill."
Two-minute self-check: where does your website stand?
Answer ten quick questions about your public website. No email required — your risk estimate appears right here on the page.
This self-check is a general information tool, not an audit, a legal opinion, or a determination of compliance. CivicCertain is a private company and is not affiliated with the U.S. Department of Justice or any government agency.
Item 3
Schedule of services and fees
Flat fees, published openly — no hourly billing, no procurement drama. Priced so most district managers can approve directly: a signed quote and a purchase order is all it takes.
| Service | Fee |
|---|---|
| Accessibility audit & report Site-wide audit of your website against WCAG 2.1 AA criteria — every page template, form, and document. Prioritized findings in plain language, with a board-ready summary of your exposure. | $1,500 |
| Audit + full remediationMost chosen Everything in the audit, then we fix your pages, forms, and PDFs — working with your current website vendor. Includes the compliance memo for your board. Delivered in 30 days. | $4,500 |
| Monitor Monthly re-scan of your site with change tracking, a plain-language report filed to your district’s own compliance folder, and a short monthly summary from us. A permanent, dated record — everything an auditor, attorney, or board member ever asks for, in one place. | $195per month |
| Compliance Partner Everything in Monitor, plus: up to 5 new documents made accessible every month (agendas, minutes, packets), a quarterly one-page compliance summary written for your board packet, upkeep of your public accessibility statement and alternate-format request process, website health checks (uptime, links, certificates), automatic re-baselining if the federal standard changes, and a 48-hour documented-history response if your organization ever receives an accessibility complaint or demand letter. | $345per month |
| Additional services | |
| PDF & document remediation Agendas, minutes, notices, and forms made accessible — the rule covers your documents, not just your pages. Up to 250 pages per batch. | $1,950per 50 documents |
| Accessibility policies & plans The written accessibility policy, website notice, and ADA transition plan your board adopts and files against the deadline. Transition plan $2,500; three-policy pack $3,200. | from $1,250 |
| Cyber readiness assessment A plain-language review of your website and office technology security posture — the next compliance question boards are asking. | $2,950 |
For comparison: comparable audits from enterprise accessibility firms typically run $5,000–$30,000.
Managing 10 or more districts? Volume pricing for district management firms — ask us.
Item 4
Who you're dealing with
Ten thousand small districts are about to be held to the same federal standard as the City of Denver — with none of Denver's staff, budget, or legal department. That gap is why CivicCertain exists.
We do one thing: get small public entities compliant and documented before April 26, 2028, at a flat fee a district manager can approve without a committee. No hourly billing, no enterprise contract, no software subscription you didn't ask for. You get findings in plain English, fixes that work with the website you already have, and a memo your board can file as the record that you acted.
We're based in Parker, Colorado, and we work with districts nationwide — by email, on your schedule, in language written for board packets rather than developers.
Rob
Founder, CivicCertain — rob@civiccertain.com
- Flat fees quoted in writing before any work begins
- Purchase-order friendly — W-9 and insurance certificate on request
- Works alongside your existing website vendor, not against them
- Everything delivered in plain language, board-packet ready
One federal rule. Fifty states.
The DOJ's Title II rule is federal — the same standard and the same April 26, 2028 deadline apply to districts everywhere. CivicCertain serves districts in all 50 states: everything is delivered remotely, by email, on your schedule, in your time zone.
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, and the District of Columbia.
Public comment
Questions district managers ask us
Didn't the DOJ just extend the deadline?
Yes — in April 2026 the DOJ moved the deadline for special districts and small entities from 2027 to April 26, 2028, and stated it fully anticipates enforcing the rule at the new date. The underlying ADA obligation exists today: residents can bring accessibility lawsuits right now, deadline or not. The extension is time to get compliant, not permission to wait.
Does this really apply to a district our size?
Yes. The DOJ rule sets no minimum population — special district governments are named specifically, with a compliance deadline of April 26, 2028 for smaller entities.
Our website vendor says they handle accessibility.
Legal responsibility stays with the district, not the vendor. We independently verify your actual site against the federal standard and put the results in writing — either your vendor is right and you have proof, or they're not and you found out in time.
What's the difference between the free scan and the $1,500 audit?
The free scan is an automated check of your site’s main pages with a plain-language findings letter — no cost, no obligation. The $1,500 audit goes site-wide and far deeper: every page template, form, document, and interactive element tested against WCAG 2.1 AA criteria, with findings reviewed and prioritized in a board-ready report.
How do we access our monitoring reports?
Every monitoring client gets a secure compliance folder shared to your district email — no passwords to manage, no software to install. Your monthly reports, original audit, and engagement records are added automatically and stay there permanently, so your compliance record is always one link away.
How do we pay? Our procurement rules are strict.
A signed written quote and a purchase order is our standard process — most districts approve it directly under small-purchase authority. We provide a W-9 and certificate of insurance on request, and invoice on delivery.
What if we can't fix everything before the deadline?
A documented, in-progress remediation plan is a far stronger position than silence. Our audit and compliance memo build exactly that record for your board.
Will this disrupt our current website?
No. We work with your existing site and vendor — fixing pages, forms, and documents in place. Your address, design, and content management stay the same.
Find out where your site stands — free.
Send us your district's website address. We'll scan it and reply with your findings within two business days.
The free scan is a quick automated check of your main pages that flags obvious failures — enough to show your board where you stand. The $1,500 audit is the full site-wide WCAG 2.1 AA review your compliance record actually needs.
Prefer email? Write to scans@civiccertain.com with your district name and website address.
For the record
This website practices what it preaches.
CivicCertain's own website is built to meet WCAG 2.2 Level AA — a stricter, newer standard than the WCAG 2.1 AA the federal rule requires. That includes semantic structure for screen readers, full keyboard operability with visible focus indicators, color contrast above required minimums, touch targets of at least 44 pixels, respect for reduced-motion preferences, and support for light and dark color schemes.
If anything on this site is hard for you to use, tell us and we'll fix it: hello@civiccertain.com. We aim to respond within two business days.